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A lookup uses one credit when the number is correctly formatted, even if it isn’t a live number.
Badly formed numbers - such as those with the wrong length or a non-mobile format - are rejected with a format error, and no credit is used.
Every API response includes the X-HLR-Credits-Used header, so you can check how many credits each call used.
Mobile & Email (Real-Time): HLR and email checks are queried live and in real-time against the networks and mail servers that own the data.
TPS, CTPS, MPS & PAF (Updated Daily): Official suppression lists and address registries are updated every single day, so you are always working with the latest files.
Landline Validation: While landlines cannot be queried live on the network, we provide an enhanced validation service fed by multiple trusted data sources to give you the highest possible accuracy.
Our UK team typically replies within one working day.